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From 2 July 2018, you will no longer receive your two Qantas Club Complimentary Invitations in the mail. Your Complimentary Invitations will be accessible via the Qantas Complimentary Invitations Portal at qantas.com.au/freeloungeinvite. Eligibility criteria has not changed and still applies, please refer to loungepass.altitudeblack.com.au for full terms and conditions. Once eligibility criteria has been met, you'll receive an email from Qantas to your nominated email address with your Qantas Frequent Flyer account advising you that your Qantas Club Complimentary Invitations are ready for you to access. Refer to westpac.com.au/loungeaccess for more information and Frequently Asked Questions
You'll need a Qantas Frequent Flyer membership to obtain a Qantas Club Lounge Invitation.
If you have not yet linked your Qantas Frequent Flyer membership number to your card account, please call 1300 651 999 to provide your membership details. If you have not yet registered for your complimentary Qantas Frequent Flyer membership, you may register at qantaspoints.com/ffjoinwestpac.